Return
Policy
Last updated: June 2025
At AMARANI, every piece is selected with intention, delivered with care, and backed by a rigorous inspection process. We ask each client to read the following conditions carefully before making a purchase.
All sales are final
All purchases made at AMARANI are final and non-refundable. Once payment has been completed and the garment delivered, no returns, exchanges or refunds will be accepted under any circumstances. By completing a purchase, the client confirms that she has reviewed and accepted the piece in full.
Thorough pre-delivery inspection
Prior to the delivery of each dress, AMARANI conducts a thorough inspection of the garment's condition: seams, finishes, closures, fabric, color, and all relevant details. This inspection is carried out in the presence of the client or her representative, who has the opportunity to examine the piece before receiving it. The acceptance of delivery constitutes full agreement with the condition of the garment.
Responsibility after delivery
Once the garment leaves our premises, full responsibility for its care, preservation and condition falls on the client. AMARANI assumes no responsibility for damages, stains, tears, deformations or any other deterioration occurring after delivery, regardless of the cause alleged.
Claims for damage or defects
No claims for damage or defects reported after delivery will be accepted. Since each piece is inspected and delivered in optimal condition, any anomaly detected after the garment has left the boutique will not be attributable to AMARANI. Claims must be raised at the time of delivery and before the client removes the piece from the premises.
Special orders and custom pieces
Special orders, garments made to order, or items acquired under a specific client request do not admit returns or cancellations under any circumstances once the order has been confirmed. Deposits or payments made toward this type of order are non-refundable.
Holds and reservations
Hold and reservation payments are non-refundable. If the client decides not to complete the purchase after making a partial payment, AMARANI will retain said amount as compensation for the reservation period and the sales opportunity foregone. The remaining balance must be settled within the agreed timeframe; otherwise, the hold will be voided and the deposit will not be returned.
External alterations and repairs
AMARANI is not responsible for damage resulting from alterations, adjustments or repairs carried out by third parties outside of our boutique. Any external intervention on the garment releases AMARANI from all responsibility regarding the final condition of the piece. Clients are encouraged to consult with us before subjecting any dress to modifications.
Sizing and fit
AMARANI assists each client in selecting the right size based on her measurements. However, natural body variations and personal fit preferences are the client's responsibility. Clients are encouraged to try the garment before finalizing any purchase. Returns or exchanges due to fit dissatisfaction will not be accepted once the piece has been taken from the boutique.
Questions before purchasing
At AMARANI we understand that choosing a dress is an important decision. That is why we make all our communication channels available to answer any questions before you complete a purchase. We invite you to reach out about availability, sizing, colors and any detail you need — before making your decision.
Have questions before purchasing?
We are available to guide you every step of the way. Reach out before making your decision — we are happy to help.